Automation. Implementation.

MBI is the leading organisation in the UK for Elective Care automation and performance improvement. We provide digital health technology, managed operations, and advisory services. We help health organisations and systems solve pressing challenges with digital solutions that deliver financial and clinical results. Together, we accelerate transformation throughout the Elective Care pathway.

Since 2012, we have worked with over 50 NHS clients on implementing improvements to clinical service delivery, data quality and performance.

Our experience and credentials are unrivalled.

In 2020, MBI launched LUNA.

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We are the leading advisory practice in the UK Health sector for improving waiting times and the deployment of Digital Solutions to improve Elective Care. This comes from extensive operational and technical expertise, knowledge and deployment into some of the most challenged healthcare organisations in the UK. Our track record is unrivalled. Currently our work includes the development of Elective Care Recovery Plans to support healthcare organisations with the restoration of services as part of their response to the Covid-19 pandemic.

MBI delivers significant impact to organisations undergoing or anticipating profound change or facing issues on clinical and operational performance. We provide guidance drawn from deep expertise on leading NHS organisations in structuring operations and improving performance and building organisational capabilities.


Services We Offer

- Elective Care Recovery Planning

- Clinical Prioritisation and Harm Review

- Demand & Capacity Modelling

- Trajectory Development

- Pathway Redesign

- Pathway Efficiency Improvement

- Administrative Improvement

- Booking & Scheduling Optimisation

Read our Covid-19 Guidance Get our Elective Care book

Managed Operations

With access to hundreds of highly trained staff our managed operations team offer quality assured solutions: Data Validation, Data Quality Improvement, Booking and Scheduling Resource, EPR deployment / upgrade support.

Many organisations have used our expertise to achieve contained and sustainable data quality positions. We deliver quality assurance of patient pathways associated with clinical risk and operational efficiency requirements. We can meet the needs of any requirement through our on or off-site teams and our unique ability to automate data cleansing.

We are directly helping the NHS through the pandemic by offering booking and scheduling support to organisations coping with high levels of staff sickness so that patients continue to be seen and treated.


Services We Offer

- Data Validation

- Data Quality Improvement

- Booking and Scheduling Resource

- Clinic Template Building / Changing

- EPR Back-Office


All of our services are underpinned by our unique technology solution LUNA which allows organisations to reduce cost and increase clinical safety. With our deep industry knowledge, we have worked in conjunction with NHS organisations to solve their most pressing issues.

With more patients than ever before to manage, healthcare systems increasingly struggle to manage patients and costs. Conventional healthcare EPR systems are not designed to deal with the complexities of the elective pathway, and often lead to errors and costly fixes being required.

LUNA is the digital nerve centre for the management of all elective care patients in a health system.

It has been built in conjunction with clients over the last 10 years and directly tackles their most pressing issues. It’s three core modules provide assurance of all elective data: ensuring efficiency, accuracy and safety of all electively-managed patients across the health system, regardless of provider.

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Pathfinder provides visibility and assurance of all patients and gives you an audit trail for all pathways as they move on and off the various waiting lists that manage patients.

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LUNA Surveyor provides advanced pathway visualisation to remove the need for manual data validation and significantly reduce costs. Pathway information from multiple sources is assembled in the LUNA data model including core elective patient activity, diagnostics, and clinical documentation.

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Explorer enables you to track and monitor trends for key operational process integrity and data quality performance indicators. Explorer predicts areas requiring improvement and provides an at a glance overview, as well as providing detailed trend analysis for almost any operational process.

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Meet Our Team

Our team is made up of Clinicians, Experienced Management Professionals and Technology Developers. We bring a body of experience from UK and International Healthcare systems.

View our team

Meet Our Team

Our team is made up of Clinicians, Experienced Management Professionals and Technology Developers. We bring a body of experience from UK and International Healthcare systems.